Let's get you started

What’s an IUC number?
Your IUC number is on an orange sticker under your decoder. It is linked to your decoder and your customer number that was created with Multichoice when you initiated your GOtv subscription. 

When to use your IUC card number?
When logging into our digital platforms to make a payment, fix decoder errors, change package and more, you will always need to enter your smartcard number, mobile number, or surname. Ensure these details are updated with us!

Our self-service platforms

Take control of your viewing experience.



Manage your account anytime, anywhere with The MyGOtv App!

  • View Balance and Make A Payment

  • Clear Errors on your Decoder

  • Change Packages

  • Update your details



Manage your GOtv account Fast, Simple and Convenient - just the way it’s supposed to be!

It's your ACCOUNT on your TERMS

You can use GOtv Self Service from your cellphone, tablet or desktop computer to clear error messages, update your details and manage payments conveniently.


Dial *288# on your cellphone

Convenience means managing your GOtv account in the palm of your hand. With USSD you can check what you owe, clear error codes, view your last four transactions, transfer funds between your accounts and reconnect packages.

Always stay informed

We are taking the admin out of viewing, so you can go back to being entertained!


get in touch with sms email


Over the next few weeks, we will be in touch with you via SMS, emails, and phone calls, to check in on you.

We want to make sure that you have settled in well and are getting the maximum value as a GOtv customer.

Never miss out on your favourite sports, shows or movies!

Setup an Auto-renewal payment TODAY!