WELCOME

Now that you're a GOtv subscriber,
let's get you started with the
DIGITAL side of things!

Let's get you started

What’s an IUC number?
Your IUC number is on an orange sticker under your decoder. It is linked to your decoder and your customer number that was created with Multichoice when you initiated your GOtv subscription.

When to use your IUC card number?
When logging into our digital platforms to make a payment, fix decoder errors, change package and more, you will always need to enter your smartcard number, mobile number, or surname. Ensure these details are updated with us!

What you can do

Skip the call center queues. Manage your GOtv account conveniently, easily and digitally.

Make A Payment

Securely pay for your GOtv account and view your balance.

Change Packages

Change to your desired packages. A higher package for more entertainment!

Fix Errors

Clear your decoder's errors in seconds.

Update Details

Easily edit your personal details. We'll keep them safe.

Compare Packages

Compare and find out more about what you'll get by joining the GOtv family!

Our self-service platforms

Take control of your viewing experience.

ONE APP FOR EVERYTHING!

Manage your account anytime, anywhere with The MyGOtv App!

View Balance and Make A Payment
Clear Errors on your Decoder
Change Packages
Update your details

Download Now

TAKE CONTROL!

Manage your GOtv account Fast, Simple and Convenient - just the way it’s supposed to be!

It's your ACCOUNT on your TERMS

You can use GOtv Self Service from your cellphone, tablet or desktop computer to clear error messages, update your details and manage payments conveniently.

Dial *423# on your cellphone

Convenience means managing your GOtv account in the palm of your hand. With USSD you can check what you owe, clear error codes, view your last four transactions, transfer funds between your accounts and reconnect packages.

Always stay informed

We are taking the admin out of viewing, so you can go back to being entertained!

Over the next few weeks, we will be in touch with you via SMS, emails, and phone calls, to check in on you.

We want to make sure that you have settled in well and are getting the maximum value as a GOtv customer.